Overview
Dark Lambda is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or by placing an order, you agree to the Terms and Conditions outlined here.
1. Information We Collect
Information you provide:
We collect information when you place an order, create an account, contact customer support, sign up for emails or updates. This could include names, email addresses, shipping addresses, billing addresses, payment details (processed securely by our payment provider) and order history.
Information collected automatically:
When you browse our website, we may collect device information, IP addresses, pages visited, time spent on the website, cookies and similar technologies. This helps us improve your experience and keep the site running smoothly.
2. How We Use Your Information
We use your information to process and deliver your orders, provide customer support, send order updates and shipping notifications, improve our website and services, personalise your experience, detect and prevent fraud and send marketing emails (only if you opt in). We do not sell your data.
3. Sharing Your Information
We only share your information with trusted partners who help us operate Dark Lambda, such as payment processors, shipping carriers, website hosting and analytics providers. These partners only receive the information necessary to perform their services and must protect it. We may also share information if required by law or to protect our business from fraud or misuse.
4. Cookies
Please see our specific Cookie Policy for details.
5. Your Rights
Under UK and EU data protection laws, you have the right to access the personal data we hold, request corrections, request deletion, object to certain uses, withdraw consent for marketing and request a copy of your data. To exercise any of these rights, please Contact Us.
6. Data Security
We take security seriously. Your data is protected through encrypted payment processing, secure servers, limited access controls and regular security reviews. We work hard to keep your information safe.
7. Marketing Emails
You will only receive marketing emails if you choose to opt in. You can unsubscribe at any time using the link in any email or Contact Us.
8. Children’s Privacy
Dark Lambda is not intended for children under the age of 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will post an updated version on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data you can Contact Us.
